❓ Frequently Asked Questions
Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality.
Q2. What is the typical lead time for samples?
A: Sample needs 3-5 days to be prepared and dispatched.
Q3. Do you have any MOQ (Minimum Order Quantity) limit?
A: We offer low MOQ; 1pc for sample checking is available.
Q4. How are the goods shipped and how long is the delivery?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q5. Do you offer a guarantee for the products?
A: Yes, we offer a 1-year warranty on our products.
Q6. What is the quality control standard for these converters?
A: Our products are produced under a strict quality control system, maintaining a defective rate of less than 0.2%.