Q1: Are you a factory or a trading company?
A: We are a factory with a 10-year production and sales history in AC/DC power supply and uninterruptible power supply (UPS).
Q2: What is the delivery time for orders?
A: Generally, delivery takes between 7-30 days after receiving payment. The exact time depends on the specific product and quantity.
Q3: Do you have a minimum order quantity (MOQ)?
A: For most products, the MOQ is 1 set. For individual UPS units, the MOQ is 10 sets.
Q4: How long is the warranty period for your products?
A: We provide standard warranty options of 1 to 2 years depending on the specific model and requirements.
Q5: Can you provide customized OEM/ODM services?
A: Yes, we have been involved in OEM and ODM projects since 2014, allowing us to provide professional customization for our customers.
Q6: Do you conduct quality testing after production?
A: Yes, our engineering team conducts comprehensive testing upon completion, and test reports can be provided before delivery.