Frequently Asked Questions
Do you have OEM/ODM service? Can I have my own logo?
OEM/ODM is available. For logo, we can perform laser engraving, screen printing, or print your logo directly on the product label.
What is the warranty period for your power adapters?
Our standard warranty is 24 months. If products fail during this period, please provide details and photos for our technical after-sales team to assist you.
How do you ensure product quality?
Quality is our top priority. We control raw materials strictly, utilize professional production line workers, and perform 100% full testing on all products before packaging.
Can I request a sample for testing purposes?
Yes, samples are welcome for quality evaluation. Mixed color samples are also acceptable for your trial.
What payment methods do you accept?
We accept various payment methods including T/T, Western Union, Alipay, and PayPal for your convenience.
Are your adapters compliant with medical standards?
Yes, our adapters feature medical-grade wiring and comply with IEC 60601-1 and EN 60601-1-2 standards for medical environment safety.
JDI Power Supply
